Suprun told how to complain to the doctor and get compensation

Супрун рассказала, как пожаловаться на врача и получить компенсацию

Suprun told how to complain about doctors for injuries

The head of the Ministry of health published step-by-step instructions on how to complain about doctors, if they harm health.

Patients medical institutions have the right to appeal against illegal decisions and to obtain compensation for the harm caused to their health. The defendant is always the employer – a health care facility or physician-FOP. It is reported by the acting Minister of health Suprun on his page in Facebook.

“Fixation of such complaints is a very useful tool. It helps to prove that particular hospital were really cases of violations of patients ‘ rights,” said Suprun, noting that you need to write a written request is to bring in personally and ask to register, send by registered mail or via e-mail indicating a reply-to address.

You need to indicate in the application:

  • Name;
  • Place of residence;
  • To present the subject matter and to formulate the requirement; if you want to attend the review mention;
  • Signature and date.

Whom to send the complaint:

  • The physician with a written statement (have to register);
  • If the situation is not resolved, the Department or the health Department in your city or region;
  • If you are not able to re – call the hotline of the local Executive authorities;
  • If the situation remains unresolved, contact the hotline of the government by phone 1545.
  • You can contact the Inspectorate of consumer protection (free).
  • If the situation remains unresolved, the patient has the right to go to court. For free legal help you can contact the Centres providing free legal aid.

    What to do if you disagree with the decision received after his complaint (appeal possible within a month, after you got acquainted with the decision):

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    • File a complaint with the Agency or official of the highest level;
    • File a complaint with the local health Department;.

    The appeal may consider:

  • Up to 15 days (if not requires further study);
  • Up to 30 days (if further investigation is necessary);
  • Up to 45 days (if you study the circumstances it is impossible in a 30-day period).
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    Previously, Mr. Suprun said that Ukraine until the end of the year to introduce electronic sick leave. This will stop a large number of corruption schemes in this sphere, said the acting Minister of health.


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